FAQs
Frequently Asked Questions
When will my order be delivered?
We ship your order within 1–2 business days.
Standard delivery usually takes 2–4 business days.
With Express Delivery, you’ll receive your order within 1–2 business days.
How can I track my order?
Once your order has been dispatched, you’ll receive a tracking number by email so you can follow your package in real time.
What are the delivery costs?
Standard UK delivery is completely free.
For faster delivery, we offer Express Shipping at an additional cost during checkout.
Can I return my order?
Yes. You can return your order within 14 days of receiving it, provided it’s unused and in its original packaging.
Simply contact our customer service team at Support@vibedistrict.uk for return instructions.
Is my order insured during shipping?
Yes, all our shipments are fully insured during transport.
If anything goes wrong, please contact us immediately and we’ll help you resolve the issue.
Where are your products made?
We work directly with certified manufacturers and suppliers to ensure top quality at a fair and competitive price.
How can I contact you?
You can reach us via the contact form on our website or by emailing us directly at Support@vibedistrict.uk